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Serving the Snellville, GA Area Since 1988


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Tips for Choosing a Reputable HVAC Team

If you’re looking at local HVAC companies in Monroe, you’ve probably realized that there are a lot of options. How do you know which HVAC team is the best to partner with? There are a lot of great contractors in the area, including our own. 

We’ve compiled a list below that can help guide you in selecting an HVAC company to complete maintenance, repairs, and even installations for your home. You can keep reading to learn more about the factors that you should consider when hiring an HVAC contractor for any home project.

Review Credentials 

Your first step in making sure you have a reliable HVAC contractor is to confirm that they have the proper credentials. Not just anyone can work on HVAC systems. In fact, it’s actually against the law. HVAC technicians have to go to school and earn the correct licenses for completing repairs, maintenance, and installation of HVAC systems. 

And those licenses are not good for life. HVAC technicians have these licenses renewed regularly, and they have to prove that they are keeping up with industry education as HVAC standards change. Don’t be afraid to ask an HVAC contractor for proof of their current licensing. This protects you as a homeowner and also ensures that the job will be done correctly.

Check Online Reviews

Your next step is to do a quick search online for the HVAC contractor or team to read customer reviews. It is important to remember that not every customer will be 100% satisfied. You may find a negative review here or there for even the best HVAC contractors. But if you see a lot of negative reviews, that should be a red flag. 

You can usually read the content of these reviews to see if there are any patterns in service to get an idea of what people are dissatisfied with. Remember, don’t just look at the reviews on an HVAC team’s website. You should also be looking at reviews on search engines like Google and websites that offer reviews for HVAC contractors.

Ask Questions

Before you schedule service with any HVAC team, ask questions so that you know what to expect. Examples of questions that you should ask include:

  • How long do you expect service to take? Any contractor should be able to give you a time estimate for how long it will take to order parts in complete a maintenance request, repair, or installation at your home.
  • How much will the project cost? Never agree to a project unless you have an invoice with a total for parts and labor. It is certainly understandable that an HVAC contractor may have to do some research on how much parts cost to offer you an exact quote. But if anyone asks you to sign a service agreement before you know how much a project will cost, that’s a major red flag.
  • Do you offer a service guarantee? Most reputable HVAC contractors offer a guarantee on the service that they complete for your home. If they visit your home for a specific problem and you continue having it after the service appointment is complete, the HVAC contractor should come back out and check the problem again without an additional charge. You want to be sure that even if the job has an issue the first time, you partner with someone who will make it right for you.

Your Comfort Is OUR Business. Contact the team at Snellville Heating today to schedule an appointment for the highest quality HVAC services.

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